For your convenience, our most common customer questions are answered right here.

Not finding what you want? Reach out directly through our Contact Us page.

Q: How do I access My Account?

A: Users can login to their account from any page on the site from the main menu location along the top of the page. In the My Account visitors can also register to become members.

How to access My Account from Home Page Main Menu

Q: How do I get to the Dashboard?

A: After users login they are taken to the Dashboard page.

Dashboard offers the users four different pages:

  • Dashboard overview screen
  • Conversations
  • Files
  • My Account

Dashboard Empty

Q: How do I start a Conversation?

A: If you use the drop-down arrow and select conversation it will take you to start conversation screen where you can send messages to administration and other users on the site.

Start Converstion

Q: Can I share a file with another user ?

A: If you use the drop-down arrow and select Create File it will take you to Create File screen where you can share files with other users on the site.

 

Create File